IMPORTANT NOTICE : Please be informed that the PruCustomer Line 1800 3330333 will be closed from 4.30pm onwards on Friday, 20 November 2020 due to a company event. We are sorry for the inconvenience caused.
Our Prudential Customer Service Centre on the 1st Floor of Marina One, East Tower will be opened
by appointment only
, from 2 June 2020. To ensure your safety, we have put safe management measures in place. For more information on COVID-19 relief measures please click here
IMPORTANT NOTICE: Prudential announced the roll out of PRUCare Package to provide cash benefits for those quarantined or hospitalised due to the COVID-19, as well as aid for SMEs whose businesses are affected by the disease. Find out more
PRUACCESS: In accordance with PDPC's Advisory Guidelines on the PDPA for NRIC and other National Identification numbers, we will no longer be using NRIC/passport numbers/FIN for login purposes from 1 Aug 2019. If you have yet to create a user ID, please click here.
Changes to the way you’ll receive your letters: From Aug-20, we'll begin sending letters such as payment and renewal notices, payout letters and more, digitally instead of via mail. Eligible customers will receive an SMS whenever there is an e-letter for you. For more info, please click here.
: As of 25 August 2020, we have updated our Privacy Notice which is available at our corporate website. Find out more here.